LaserTech Northwest :: Printer Repair,Printer Parts,Printer Toner,Laser Printer,Inkjet Printer,Copier,Fax,Micro Printer

Toll Free Telephone	1-888-552-7742	Address	2916 Bucklin Hill Rd #163 Silverdale, WA 98383
Local Telephone	206-499-4956 360-307-9682	E-mail	sales@lasertechnw.com
Fax	360-337-1360
Order Cancellations Orders are processed immediately for delivery. Because of this, changes can not be made. If an order ships that you want to cancel, refuse the order upon delivery Product Returns Credit will not be given until the product in question has been received back by LaserTech NW. Freight will only be credited for LaserTech NW errors. All returns must be sent back freight pre-paid. Any returns that are sent back freight collect will be refused. Short shipments and wrong item shipments must be reported to LaserTech NW within 5 days of receipt. Requests for returns resulting from LaserTech NW errors must be made within 5 days of receipt. Product that is returned without an associated RA, and returned product that was not originally purchased from us will be returned to you at your expense. All orders placed for non-stocking items cannot be refused, cancelled, or returned. Non-Defective Product Returns All stocking, non-defective returns will be subject to a 20% restocking fee, a 25% restocking fee after 30 days and is non-returnable after 60 days. Any non-defective return received that is not 100% resalable (with all original packaging, all parts, instructions, and labels) will be returned to you at your expense. Do not write the RA number or stick labels on the original packaging, as that will make it non-resalable. All non-defective non-stocking items are non-returnable. Products Damaged In Transit To receive a credit for product damaged in transit, the product must be signed for as damaged and the damage must be reported to LaserTech NW within 5 days of receipt of the product. The product must be returned in its original exterior carton. If the preceding conditions are not met a credit cannot be issued. Defective Product Returns All claims of defective OEM product must be made within 90 days of invoice date. All defective products must be sent returned freight prepaid. All defective returns will be inspected and toner cartridges will be weighed. Product that is found to be non-defective or used will not be credited. Such product will be returned to you at your expense. All defective product must be returned in an OEM box. All defective non-stocking items can be returned within 20 days of invoice date with a letter from a certified technician confirming defect. As determined by the industry and our manufacturers, please note these exceptions to our return policy: Bulk diskettes cannot be returned. All sales are final. All Bottled copier, fax, printer supplies including toner, developer and fuser supplies are checked and in saleable condition before shipping and therefore are not returnable. All sales of these items are final. Published Information LaserTech NW reserves the right to update prices, product specifications, and policies without prior notice.